TERMS + CONDITIONS

Effective: June 25, 2025

Welcome to Riviera IV Therapy. We are a mobile IV hydration and wellness service delivering personalized care directly to your home, office, or event. Please review the following Terms & Conditions carefully before using our services.

BOOKINGS & CANCELLATIONS

All appointments must be booked in advance. To respect the time and preparation of our licensed medical providers, we require a minimum of 24 hours' notice for cancellations or changes.

Late cancellations or no-shows are subject to the following fees:

  • IV Infusion Appointment – $100

  • NAD+ Infusion Appointment – $150

  • Concierge Event Booking – $200

These charges help compensate our staff for time reserved and preparations made.

MOBILE VISIT GUIDELINES

Please ensure the treatment space at your home or event is clean, safe, and has a comfortable place to sit or recline (such as a couch, chair, or bed). Pets should be secured, and distractions minimized to ensure the safety and comfort of both the provider and client.

MEMBERSHIPS

Our memberships are designed for individuals who want consistent wellness support.

  • All memberships require a 6-month minimum commitment.

  • Treatments do not roll over month to month.

  • Members may cancel with written notice after the 6-month period has been fulfilled.

  • Membership rates are locked in for the duration of the membership.

More details on membership tiers are available on our website or by contacting us directly.

PAYMENT & FINANCIAL POLICY

  • Full payment is due at the time of service.

  • We do not accept insurance or FSA/HSA cards.

  • Accepted payment methods: Visa, MasterCard, American Express, and other major credit/debit cards. We do not accept cash or checks.

Failure to pay at the time of service may result in cancellation of the appointment and may prevent future bookings. Unpaid balances may be subject to late fees and collections.

TEXT (SMS) COMMUNICATION

By booking an appointment, you consent to receive text messages for appointment confirmations, reminders, and occasional promotions. You may opt out at any time by replying “STOP” or contacting us at info@rivieraivtherapy.com.

AGE REQUIREMENT

Clients must be 18 years or older to receive treatment. For minors under 18, treatment may be considered on a case-by-case basis with prior approval, full parental consent, and guardian presence during the visit.

PRICING & AVAILABILITY

All pricing and service availability are subject to change without notice. Riviera IV Therapy reserves the right to refuse service for any reason, including medical contraindications, unsafe environments, or client behavior that may compromise safety or care.

GIFT CARDS

All gift card sales are final. Gift cards are non-refundable and non-transferable.

CHANGES TO TERMS

These Terms and Conditions may be updated at any time. Updates will be posted on our website. Continued use of our services implies agreement to the most current version of these terms.

CONTACT US

Email: info@rivieraivtherapy.com
Phone: (805) 699-6425